Privacy Policy
Effective date: June 3, 2026
Lead Handler AI provides AI-assisted lead response and communication tools for contractors and home service businesses. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or interact with services provided by Lead Handler AI.
Information We Collect
We may collect information such as:
- Contact information, including name, email address, phone number, and business name.
- Lead and service request details submitted through calls, forms, SMS messages, or other communication channels.
- Appointment, scheduling, and service-related communication details.
- Basic website usage information, such as pages visited and technical browser information.
How We Use Information
We use information to:
- Provide AI-assisted lead response and customer communication services.
- Respond to inquiries and support requests.
- Help contractors manage lead intake, missed calls, and appointment coordination.
- Improve the reliability, security, and performance of our service.
- Comply with applicable legal, carrier, and messaging program requirements.
SMS and Messaging Privacy
If you provide your phone number and opt in to receive text messages, we may use your number to send service-related messages such as lead follow-up, appointment coordination, scheduling updates, and customer support messages.
Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP.
We do not sell or share mobile opt-in information or SMS consent with third parties for their own marketing purposes.
Information Sharing
We may share information with service providers who help us operate our website, messaging, hosting, analytics, customer support, or business systems. These providers are expected to use information only to provide services to us.
We may also disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of Lead Handler AI, our customers, or others.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure.
Data Retention
We retain information for as long as needed to provide services, support customers, comply with legal requirements, resolve disputes, and enforce agreements.
Your Choices
You may contact us to request access, correction, or deletion of your information, subject to applicable legal and business requirements. For SMS messages, reply STOP to opt out.
Contact Us
If you have questions about this Privacy Policy, contact us at support@leadhandlerai.com.